Help Center
Questions answered
before your event starts
Everything hosts ask most: setup, guest access, privacy, and how to keep every memory safe.
Q01What is Shono?
What is Shono?
Shono is a modern digital guestbook for events. Guests share photos, videos, and messages from their phones, and everything appears in a beautiful, real-time gallery.
Q02Do guests need to download an app?
Do guests need to download an app?
No. Guests join instantly by scanning a QR code or opening a link in their browser. No downloads required.
Q03How long does setup take?
How long does setup take?
Less than a minute. Create your event, share the QR code, and you are ready to collect memories.
Q04Can I moderate submissions?
Can I moderate submissions?
Yes. You control what appears in the gallery with simple moderation tools and visibility settings.
Q05Is it private and secure?
Is it private and secure?
Events can be private and access-controlled. You decide who can view or submit, and all content stays within your event.
Q06What can guests upload?
What can guests upload?
Guests can share photos, short videos, and messages. Each submission is timestamped and displayed in the gallery.
Q07Can I download everything after the event?
Can I download everything after the event?
Yes. You can export and download your event memories anytime, so they are yours forever.
Q08Does it work on all devices?
Does it work on all devices?
Yes. Shono works on modern mobile and desktop browsers with a fast, responsive experience.
Need more help?
Still have questions?
We can help you choose the right setup for your event before you go live.